Archive for the ‘HR Management’ Category

TELECOMMUTING MAKES THREE TIMES THE BUSINESS SENSE!

Friday, April 23rd, 2010

This week is Telework Week in Calgary and there are several reasons to celebrate - and consider - why telecommuting makes sense. 

Calgary Economic Development (CED) is leading a regional telework initiative called WORKshift that profiles and promotes the many benefits of telecommuting for employees. As part of this important program, companies are being invited to evaluate and incorporate flexible work arrangements for their employees. 

I am really excited about CED’s leadership in this initiative and support the goal of Calgary becoming a centre of excellence in telework! There are so many benefits to telecommuting - for individuals, corporations and the environment. It’s a business practice that I personally encourage at BOWEN and one that organizations need to consider when looking at cost savings, space planning, sustainability and of course, employee satisfaction.  

While there has already been much discussion on how telecommuting can help organizations realize efficiencies, as well as encourage employee productivity and a work/life balance, it also has a lot a merit from a corporate social responsibility standpoint. Here’s a fascinating fact: if there was a 3% reduction in the number of Calgarians commuting to work on any given week day, our traffic gridlock would be eliminated. What a time-saver, not to mention what it would do for our environment. Now that’s something that would help us all out!

WORKshift is the only program of its kind in Canada and it’s just one more way that Calgary is leading the way with its entrepreneurial, can-do spirit. Check it out at workshiftcalgary.com.

The Changing Face of the Corporate Workforce

Wednesday, March 10th, 2010
On March 9, 2010, Stats Canada released a report stating that the diversity of Canada’s population will continue to increase over the next two decades, Stats Canada Report. One of the report highlights says that by 2031, between 25% and 28% of the population could be foreign-born. It is expected that 30% of Calgary’s population will be foreign born.

 

What does this mean for future workforce planning for Canadian companies? My colleague, Ken Vinge, spoke to Calgary’s Global Television yesterday about this topic to share BOWEN’s viewpoint, Global Story.

 

Quite simply, companies need to start planning how they will recruit, incorporate and manage their foreign workers NOW. For several years, BOWEN’s Immigrant Works program helped to place temporary foreign workers into professional intern jobs. Our learnings from this program are very relevant to future workforce planning.

 

Companies need to take into considerations the language and cultural nuances in managing a foreign workforce. Plan for how you will support foreign professionals within your workplace and orient them to how business typically operate in North America. How will you coach your managers to really maximize the benefit of this dynamic workforce? What we do know is companies that are already hiring foreign workers and investing in diversity in the workplace will be ahead of the curve when the real hiring crunch comes. Best of all, they will reap the rewards of a knowledgeable, talented, hardworking and loyal workforce. And that makes great business sense to me!

The value of Outsourced HR

Friday, February 19th, 2010

A bad hire can cost companies a lot of money. However, for small- to medium-sized businesses, it is often difficult to manage the expense of a fulltime HR professional. Outsourcing Human Resources duties can make a lot of sense, both financially and from a staff resources perspective.

 

Outsourced HR can include services like pre-employment screening, reference checking, education verification, background checks and recruitment support. Whether it’s retaining the workforce you have, or building for the future, Outsourced HR can fill in the gaps with a company’s current HR team, or offer specific expertise for small companies without a designated HR person. Now that is good business!

 

It’s always important to understand the business you are in.  Employing, managing and supporting our people is essential but it may not be critical that these expertise are held in-house.  Do you need a compensation expert as part of your staff or only during salary reviews?  More and more companies are looking for alternate solutions to manage costs and resources.  As we consider demographic realities one might argue how we staff and currently see HR will likely have to change as we have so many retiring from the HR community and so few with similar expertise to replace them.  Outsourcing may be a big part of a future solution.  To get a sense of the quality of HR consultants in the market see our group of affiliates at HR Works.

The Balancing Act

Thursday, October 8th, 2009

 As a working mother, trying to balance family commitments with a busy career, I know how hard it can be sometimes to keep all the balls in the air. In fact, if I’m honest, I do occasionally drop a ball or two! I know that there are many working moms (and dads) in the same situation. With school and extra-curricular activities now in full swing, the demands on time are even greater! In today’s softer job market, there are opportunities for employers and employees to find a better life / work balance.  

Instead of laying people off, employers can consider offering reduced work weeks or job share situations. This gives employees the security of on-going employment, while also allowing for more time with family members. The reduction in pay can often be countered by a reduction in child care costs.
It can be a win, win situation for everyone! 

Another option is to look at a flexible schedule. For many working parents, flexibility is a huge draw to a certain company or job opportunity. The ability to take a day to chaperone a class field trip or volunteer at a child’s school can be priceless.  

Finally, employers can save money and keep high-performing employees happy by allowing for telecommuting. In this age of technology, why not let people work from home, as long as they are getting the work done well? I know for myself, a few quiet hours in my home office can be extremely productive - there are fewer interruptions and I can truly keep my focus on the project at hand.  

Balancing work and family life is not easy, and things change from week to week, and month to month. However, know that as you may be struggling with balance, you are not alone. In fact, I’d say you are in good company! 

Here are few articles with great tips for working moms (and parents):

http://balancing-career-mothering.suite101.com/article.cfm/strategies_for_work_life_balance

http://www.businessweek.com/careers/workingparents/blog/archives/2007/03/worklife_balanc.html

http://www.google.ca/search?sourceid=navclient&ie=UTF-8&rlz=1T4TSHC_enCA303CA303&q=Work%2flife+balance+moms

http://www.theglobeandmail.com/news/opinions/article757602.ece

Say Thank You & Keep Employees Engaged

Wednesday, August 12th, 2009

With so many pressures facing manager and business owners, saying “thank you” to your team may not seem like a top priority. There are sales targets to meet, budget to balance and expenses to manage. However, saying “thank you” can actually save you time and money in the long run. It can help keep employees motivated and engaged.

At a time when we are all watching our bottom line more closely, there are still creative and inexpensive ways to recognize your team. I believe that it has never been more important to thank my team for making sacrifices and doing more with less.  They need to know their efforts do not go unnoticed.

Now is a great time to get to know your staff better. There’s very little cost to a coffee and it’s absolutely free to have a conversation, but getting to know your staff and giving them a chance to ask you questions or share their concerns is a priceless gift. 

 Sharing a meal is another easy and informal way to have a team conversation about how people are feeling, what is going on in the company and to simple have some team building time together. You can bring in muffins and donuts, or a fast food hot breakfast to the office, take your staff to a picnic on the hill at Crescent Heights or a local park, or even invite them into your home for a simple and special evening. Regardless of what kind of activity you choose, it’s worth it to take the time and make the effort to say “thanks” for a job well done and for hanging in there through these choppy waters!

Boosting Morale After Downsizing

Friday, July 17th, 2009

In a struggling economy, downsizing is inevitable as some companies are under pressure to just keep afloat. But amongst the layoffs and salary freezes, it’s tough for employees to stay motivated, and loyal, according to poll results revealed by Ipsos Reid on July 14, 2009. It’s no surprise as to why. When an organization goes through layoffs, many of the remaining employees live in fear, wondering if they will be the next to go.

Unfortunately, not downsizing isn’t an option for many businesses. So how can a business watch its costs and do its best to keep their valued employees happy?

It comes down to involvement.

Take BOWEN for example. Like so many other companies, we have had to make some tough decisions on where to cut back. Involve your staff in the decision making process. Information leads to empowerment. In BOWEN’s case, our staff opted for job sharing over layoffs, which resulted in cost savings that rivaled, or even exceeded, layoffs and severance packages. Our costs are dropping, and our employees feel satisfied, valued and engaged.

Small steps can often result in big attitude changes. Consider some of these tips:

  1. Ask employees for their input on what can be done to improve on your business (this can even be done in confidence if employees would prefer not to openly meet about it).
  2. Help employees focus on what they can control. A positive focus brings positive results.
  3. Communicate, communicate, communicate - be open, even when it’s bad news! You are creating a culture of trust.
  4. Focus on things you haven’t had time for - build your team! 

And just remember, these times won’t last forever. It is better to find a way to retain skilled staff, than to scramble to find them again once things recover.

Keeping Employees Motivated in Tough Times

Tuesday, June 30th, 2009

It’s not easy to be an employer in today’s economy. As things have shifted dramatically in the past 12 months, employers have been faced with making tough decisions around cutbacks and layoffs. In many instances, employees are being asked to do more than ever.

As a manager, how do you keep your employees motivated to do their best work and keep a positive outlook for the future?

The website http://lifecoaching.dieterpauwels.com offers the following tips:

1) Get employees involved. Focus on open communication that engages employees, giving them a sense of connection, engagement and belonging. It can also help minimize their feelings of powerlessness.

2) Focus on personal and career development. Give your employees the chance to try new things, as well as grow and learn through personal and professional development. It will give you a more skilled and diverse workforce in the future.

3) Establish realistic expectations that will keep employees motivated and promote an atmosphere of success, which in turn, boosts morale.

4) Reward and recognize good work. It is not only creates a more positive work environment, but also can increase loyalty and productivity.

I would add to these suggestions that managers need to make every effort to keep workloads manageable. While employees may be asked to do more, realize that they still need to have the work-life balance. If you ask too much, you could face the risk of employee burnout, which will harm your corporate reputation in the long run.

Another thing that employers need to keep in mind is to stay true to your company’s mission, vision and values during good times and bad. Show how you “walk the talk”. Layoffs should be handled with dignity, kindness and respect. You want both existing and potential employees to hear and know that your company is an employer of choice all the time.

The Tough Part of being a Manager

Friday, June 19th, 2009

One of the hardest things about being a manager is that sometimes you have to take on the very difficult task of telling an employee they’ve lost their job.  While at this time last year, managers couldn’t hire fast enough in many industries, this year, their focus is much different.

At work, many times colleagues become friends and as a manager, you often aware of employees’ personal circumstances.  When you have no other choice but to let an employee go, it can be a very emotional experience.

In these times, more companies are electing to hire career transition specialists to help with employee layoffs. While managers need to have that first tough conversation, it often helps to then bring in a professional who can help the employee deal with “what next?”.

Career transition specialists can help guide employees through the process of updating their resumes, developing a career plan, give advice on moving forward and provide that all-important support as employees begin to think ahead.

As we know from our experience working with clients at BOWEN, the most important thing in handling layoffs is to treat employees with dignity and respect. Providing career transition support sends a message to all employees, whether current or former, that they are important and valued, and that your company will “walk the talk” in living out its values.

Layoffs and cutbacks are part of our current reality but as we know, everything is cyclical, and when the market improves, do you want your company to have a reputation as an employer of choice when it’s an employees’ market again?

HERE WE GO…Welcome to the BOWEN BLOG

Monday, June 15th, 2009

There is a lot of talk these days about Calgary’s job market and our ever-changing economy. Given the highs and lows of the past 12 months, it’s hard to keep things in perspective. If you’ve experienced a job loss,  you  have to figure out “what’s next”. If you’re a manager or business owner, you may be faced with making tough choices relating to your workforce.

BOWEN has provided workforce solutions to Calgary businesses for 35 years and in this time, we have seen some high peaks (think spring 2008) and very low valleys (think the National Energy Program in the early 80s).  We may not have seen it all, but we’ve seen a lot!

I am so excited to be launching the BOWEN blog as a new way to have a dialogue with you on a wide range of issues relating to employment, careers, workforce management and more. Whether you are a job seeker or an employer, please check back often. I’ll be posting new entries two or three times a week, and will also welcome guest bloggers to the site. I look forward to your comments and hope you will find the content helpful, no matter what side of the desk you are sitting on.