Posts Tagged ‘human resources’

The High Price of the Workplace Bullying

Friday, May 28th, 2010

Last week, I wrote about the real problem of bullying is in today’s workplace. What is workplace bullying? It can be defined as the mistreatment of others motivated by the bully’s personal agenda and is intended to strip down the target’s confidence to have them conform or comply with the bully’s intent. It may sound pretty formal but really, bullying is a form of manipulation and is about control. And just like with school bullying, workplace can have a long term psychological impact on the target and it involves repetitive, aggressive behavior meant to intimidate and control the victim.

It’s also something that can be difficult to talk about or address, but not doing so can cost employers more than they may realize. An article on the Canadian Women’s Health Network states A 2007 survey of bullying targets conducted by the Workplace Bullying Institute in the United States found that 45% of the respondents experienced stress-related health problems, including anxiety, panic attacks, sleep problems or depression.

Prolonged exposure to stress in the workplace can lead to other serious health concerns, such as problems related to cardiovascular, neurological and immune system health. Also, targets often decide to quit their jobs and end up trading the stress of bullying for the stress of being unemployed.”

As an employer, I want to ensure that I know what signs to look for so that my employees can feel safe and remain focused on their responsibilities, while enjoying a healthy workplace. When we start to count the costs, both from a monetary and a morale perspective, it is too great to tolerate any form of bullying. We don’t accept it at school and we shouldn’t accept it in our workplace.

Check out my May 20th entry for more information on our upcoming free seminar about workplace bullying.

Not Just for the Playground

Thursday, May 20th, 2010

Bullying is not an issue confined to the school playground and it doesn’t just happen to kids and teens. Bullying is a fact of today’s workplace, and it’s something we don’t talk about enough. There are many signs to look for, just like with children.

Bullying impacts employees and corporations in many ways, including financially and psychologically. There are also many questions. How do you identify a workplace bully? How do the seek out their targets? Most importantly, how do you stop it?

I firmly believe that there is a tremendous opportunity for workplace leadership by tackling the tough topic of bullying. BOWEN is pleased to be offering a free seminar about this issues as part of our new Building a Better Workplace series. The session takes place June 10 between 12 and 1 p.m. For more information, you can e-mail hbrooks@bowenworks.ca.

Watch for new blog posts next week when I dig a little deeper into this topic. It’s worth talking about!

TELECOMMUTING MAKES THREE TIMES THE BUSINESS SENSE!

Friday, April 23rd, 2010

This week is Telework Week in Calgary and there are several reasons to celebrate - and consider - why telecommuting makes sense. 

Calgary Economic Development (CED) is leading a regional telework initiative called WORKshift that profiles and promotes the many benefits of telecommuting for employees. As part of this important program, companies are being invited to evaluate and incorporate flexible work arrangements for their employees. 

I am really excited about CED’s leadership in this initiative and support the goal of Calgary becoming a centre of excellence in telework! There are so many benefits to telecommuting - for individuals, corporations and the environment. It’s a business practice that I personally encourage at BOWEN and one that organizations need to consider when looking at cost savings, space planning, sustainability and of course, employee satisfaction.  

While there has already been much discussion on how telecommuting can help organizations realize efficiencies, as well as encourage employee productivity and a work/life balance, it also has a lot a merit from a corporate social responsibility standpoint. Here’s a fascinating fact: if there was a 3% reduction in the number of Calgarians commuting to work on any given week day, our traffic gridlock would be eliminated. What a time-saver, not to mention what it would do for our environment. Now that’s something that would help us all out!

WORKshift is the only program of its kind in Canada and it’s just one more way that Calgary is leading the way with its entrepreneurial, can-do spirit. Check it out at workshiftcalgary.com.

The value of Outsourced HR

Friday, February 19th, 2010

A bad hire can cost companies a lot of money. However, for small- to medium-sized businesses, it is often difficult to manage the expense of a fulltime HR professional. Outsourcing Human Resources duties can make a lot of sense, both financially and from a staff resources perspective.

 

Outsourced HR can include services like pre-employment screening, reference checking, education verification, background checks and recruitment support. Whether it’s retaining the workforce you have, or building for the future, Outsourced HR can fill in the gaps with a company’s current HR team, or offer specific expertise for small companies without a designated HR person. Now that is good business!

 

It’s always important to understand the business you are in.  Employing, managing and supporting our people is essential but it may not be critical that these expertise are held in-house.  Do you need a compensation expert as part of your staff or only during salary reviews?  More and more companies are looking for alternate solutions to manage costs and resources.  As we consider demographic realities one might argue how we staff and currently see HR will likely have to change as we have so many retiring from the HR community and so few with similar expertise to replace them.  Outsourcing may be a big part of a future solution.  To get a sense of the quality of HR consultants in the market see our group of affiliates at HR Works.

Making the transition back to the workforce

Tuesday, February 16th, 2010

I am often asked by stay-at-home parents re-entering the workforce how to begin looking for a job, especially if they’ve been at home for a number of years with small children. First of all, I must say that for anyone who thinks that staying at home with young kids is “not working” is dead wrong! As a mother of two active young girls, I know how much energy, resourcefulness and wisdom is required to be at home with children. Stay-at-home parents are amazing (as are working parents who are also doing a juggling act)!

 

Here are a few tips that can help get you started:

 

  • Try to reconnect with former colleagues. They can become your new network.
  • Join a professional association related to your career so that you make new contacts and get on top of industry trends and issues.
  • Update your resume! Don’t forget to look at the volunteer work you may have been doing and how these skills can transfer to valuable experience.
  • Register with an agency like BOWEN and talk to a recruiter about any additional training you may require to be current in your field.
  • Frequently search online. There are a wealth of job postings on-line. Target companies that you are interested in, check out professional associations and job boards too.
  • Tell people you are looking for a job because you just don’t know who might know someone who is looking to hire.

 

Most of all, believe in yourself and what you have to offer.  Don’t apologize for taking time off to raise a family. Be proud of this accomplishment and be honest about why you are going back to work.

Where is your blue sky?

Friday, February 5th, 2010

I firmly believe that with every dark cloud there is a silver lining, and as we begin another year, many will use this time to think of their goals for the future. Regardless of your current reality – and even more importantly if you are in a difficult situation – it’s important to do some “blue sky” thinking.

 

Wiktionary.org defines blue sky thinking as “thinking that is not grounded or in touch in the realities of the present; open-minded thinking (i.e., as wide and clear as the blue sky)”.

 

Are you where you want to be in your career? If not, what can you do to get yourself moving in the direction of your dreams? Do you need to join a networking or professional group? Go back to school? Start looking at other opportunities? Find a mentor?

 

You are the person who can change your circumstances. It may not happen overnight but by taking those first steps in a new direction, you can create a different path.

Get out there! Job Seekers Tips!

Tuesday, January 26th, 2010
As we start to experience slow growth in our economy, more jobs will become available. Employers are going to be cautious and potential employees should be aware of this mind-set going into interviews and negotiations. Here are a few tips to help you navigate the new job market:

  • Be reasonable in your expectations. Know what current salaries are for your profession. Salaries have gone through an adjustment in the past year. Don’t expect a big signing bonus - it’s not the climate for employers to be offering these as an incentive right now.
  • Do your research. Know the company! The job market is very competitive with lots of skilled and experienced people looking for work. Research will help you shine and also shows your initiative and interest. And take some time to prepare some meaningful questions about the company to ask at the end of the interview.
  •  Make yourself stand out in the crowd. Shine the spotlight on how you have delivered results in previous roles. Take the time to match your previous skills to the specific needs in the job you are applying for. Make it clear what you have to offer.
  • Be prepared to sell yourself. Now is not the time to be humble. You need to make it clear why you are the best candidate for the job.

Think of it as a sales opportunity! You are the product and your need to market yourself to open up new opportunities.

A New Year…A Fresh Start

Wednesday, January 6th, 2010

I love New Year’s!  It’s exciting to symbolically leave the previous year behind and look forward to all that the next 12 months has in store! For many, 2009 was an extremely challenging year with the declining economy, job loss and significant corporate cutbacks. Looking ahead to 2010, there is cautious optimism that job market will start to open up with new opportunities as the economy starts its slow recovery. Rebuilding takes time, but change is good.

Over the past few years, I’ve had the pleasure of speaking to various groups about change and thought it was very appropriate to share just a few of my favourite inspirational quotes as we look ahead to the new year with anticipation.

“Life isn’t just about what you can have; it’s about what you have to give. What kind of person do you want to be? Start asking these questions and thinking about the bigger picture-why you’re here, why the world needs what you have to offer. What I know for sure: You keep asking the right questions of yourself, and the universe and your own secrets will unfold in ways you never imagined.” - Oprah Winfrey

“If you don’t like something, change it. If you can’t change it, change your attitude. “ - Maya Angelou

“You must be the change you wish to see in the world.” - Mahatma Gandhi

“Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - President Barack Obama

 Happy New Year!